Claims Letters is made available to users via the Microsoft App Store. Some companies require their IT team to make specific Add-ins available to their users.
The recommended approach for deploying Add-ins is using centralized deployment method via the Microsoft 365 Admin center. This article from Microsoft explains in detail the steps involved, or you can see this video which shows the steps involved.
There are some other methods of deployment that can be used for Add-ins, but our suggestion is to contact us to discuss the approach.
Microsoft Word and Outlook Add-ins are easy to install, start Microsoft Word and click on "Insert > Get Add-Ins".
Search for "Claims Letters" and then follow the directions to add the Add-in. For a step-by-step guide you can use this guide or you can watch this video both shows the steps.
We are here if you need help, just contact us and we will help you through the process.