About Us

Recognizing the gap in the market for insurance-focused communication tools that were user-friendly and efficient, we noticed most options were complicated, hard to manage, and required significant IT support and training.

This led us to create Claims Letters, driven by the conviction of offering a seamless, easy-to-use communication solution expressly designed for claims teams in the insurance industry.

About us

Meet the Claims Letters Team


Alessandra
Alessandra Gutierrez de Leon

Senior Technical Program Manager

Alessandra is our business technical glue. With 18 years of insurance and technology experience, Alessandra brings a wealth of experience helping us merge all the different technologies that bring claims letters to life. We use pure Agile development methodologies and Alessandra is our Agile lead.

Alessandra is also the company webmaster, so if you like the design of the website, let her know.

Alessandra is passionate about all things coffee, with her guilty pleasure being a "Tipsy Affogato". What is a "Tipsy Affogato"? Ask Alessandra.

Xing
Xing Piao

UI Development lead
Our industrious and highly talented lead front end developer. Experienced in so many different technologies such as React.js/Next.js, Vue.js/Nuxt.js, Office.js, Yeoman, Node.js, Express.js, Redux, GraphQL, Typescript, SQL and NoSQL.

Xing has a busy social life playing soccer and hanging out with friends. His guilty pleasure is ice cream!
Mark
Mark Chequer

Partner

With experience and passion for technology, innovation, and all things insurance. Mark embarked on his entrepreneurial journey to address a severely underserved but critical area within the claims process, communications with customers!

Mark's leadership style is characterized by his hands-on approach and commitment to fostering a culture of creativity and collaboration within the company. He is dedicated to building a diverse and inclusive team of talented professionals who share his passion for driving technological advancement and delivering exceptional results for their customers.

Mark loves to travel and can usually be found at some exotic location with his kiteboard or snowboard. His guilty pleasure is a "Double Whopper" <- no cheese!

Dominic
Dominic Chequer

Partner

The younger Chequer whose expertise lies in entrepreneurial ventures and strategic operations, with a preference for working on small global remote teams. Dominic contributes to developing overarching company prospects and ensuring that Claims Letters Insurance Tech gets connected with the right individuals and organizations.

He can usually be found practicing yoga, caring for his family and garden, or studying philosophy.