Why fit in
when you were born to stand out?

Claims Letters has been designed for you.

Consistancy, compliance, ease of use and built for insurance professionals!
No techies needed, no code needed, we designed everything for simplicity!
Better Communications

Better communications build bridges of understanding

In the ever-evolving landscape of technology, where advancements occur at a rapid pace, it has become imperative for businesses to continuously adapt and stay abreast of the latest trends.

With its innovative document automation capabilities and tailored communication strategies, Claims Letters provides you with flexible tools that can create excellent communications

By leveraging Claims Letters capabilities, you can effectively reach out to your customers in a manner that not only impresses but also strengthens the bond between you and your valued customers.

Better Communications
Excellent support

Excellent support is the cornerstone of success

We put the success of our clients first. Claims Letters provides free and unlimited (yes, free and unlimited) training as well as guidance and 24-hour support to ensure your success with Claims Letters throughout our partnership.

By synergistically merging our knowledge of insurance and our excellence in software design, we strive to consistently deliver products and services of the utmost quality and consistancy.

We believe in our products, which is why we offer unlimited and free training.

Focus, focus, focus

Focus is the key that unlocks the door to achievement

We are primarily dedicated to serving the insurance market in North America. Leveraging over 20 years of experience, our teams specialize in product development and customer service. We acquired extensive knowledge in insurance communications, processes, and customer interactions.

We maintain close collaborations with analysts, industry organizations, and our valued customers to ensure we remain well-informed about the significant challenges, opportunities and trends prevalent in the insurance industry. By doing so, we are able to develop and deliver highly impactful products and services.

Continuous Innovation

Innovation is the heartbeat of progress

We consistently seek to uncover 'What lies ahead' for our clients and the market, persistently dedicating resources to enhance the Claims Letters product suite, ensuring the delivery of utmost value through groundbreaking innervation.

As trailblazers, we forge the path by creating a comprehensive customer communications platform, equipped with powerful features accessible to all, without training.

The Claims Letters team embodies curiosity, and builds solutions that stand the test of time.

Modern technology

Owww, we are so very SaaS'y

Claims Letters is a modern cloud-based solution, delivering advanced omnichannel capabilities. Our unique architecture is flexible, scalable and simplistic, making your core system changes easier and less risky.

Deployed utilizing Amazon AWS we guarantee reliability, security and rapid implementation. Our technology is easy to implement, maintain and use, thus helping insurers of all sizes become self-sufficient and successful.

Implementation Services

There are several implementation models that fit the unique needs of each carrier, ranging from carrier-led implementation to a completely outsourced, vendor-led model. Regardless of the approach, our excellent 24/7 support is always available.

Claims Letters's expertise, unique architecture, and agile approach support a rapid implementation, thus delivering in the shortest timeframe of any of our peers.

Read about our process here Implementation Services