Claims Letters

Claims Letters Logo

Simplified Claims Communications

Template Management, Data Automation, Policy Language, and Approval Cycles
in one streamlined letter writing workflow.

1
Efficiency is money saved?
Template Management
Standardize letters with a modern template library and drag-and-drop editor. Customize everything from headings and signatures to auto-filled fields, editable sections, spellchecks, and approvals.
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2
Are your letters compliant?
Data Automation & AI
Generate letters by auto-filling templates with claim and policy data, adding policy language, disclaimers, and addendums where needed. Advanced Users leverage claim notes for further AI Generation.
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3
Dealing with inconsistent design?
Dynamic Policy Language
No more copy-paste errors, formatting issues, or mismatched policy docs. Pre-fill, revise, and insert whole sections or individual lines from your policy packets seamlessly with our breakthrough policy language technology.
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4
Dealing with inconsistent design?
Compliance Layers
Enforce company-wide spelling and grammar checks and make edits with a Fix All Function, leverage dynamic multi-state multi-lingual disclaimers and ensure readability using the audio-readback tool.
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5
Are your letters compliant?
Approval Cycles
Configure simple or multi-tier approval hierarchies for your teams and groups. Approvals can be managed with flexible approve, deny, or forward options. Helps reduce internal communication clutter.
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6
Are your teams always complaining?
Quick & Easy Setup
Accessible via Microsoft Word or browser, Claims Letters can run standalone or integrate with your core system. Onboarding is fast—small teams go live in 3 weeks, with no specialized training required.
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see how it works

Take A Look

Templates Policies Automation Compliance Approvals Sending

Title 1

Description 1

GIF

industry proven product

Major Breakthroughs

Letter Standardization

Letter Standardization

The NUMBER ONE thing for sanity, efficiency, and compliance: standardized and automated letterheads, headings, signatures, policies, templates, and disclaimers.

Time Savings

Time Savings

Letter writing has gone from 30 minutes to 30 seconds. Even conservative use of automation, ensures a 60% reduction in letter writing time.

Tripling Production

Letter Volume

Claims Teams working with Claims Letters TRIPLE their letter writing output while reducing their labor - this is like the printing press compared to handwriting.

Compliance

Compliance Boost

On average, 1 in every 4 letters (or every 200 words written) will contain a spelling error. With Quality Control Tools enabled, this number is effectively 0.

Less Stress

Stress Reduction

With intensive manual labor reduced, claims teams operate less stressed. This is especially true during CAT Scenarios, but felt in all policy-holder engagements.

Customer Service

Customer Care

With standardized letters, faster responses, more detailed letters, and less stress - policy-holders can be assured they are in good hands.

real quotes from claims teams

Reviews

"Claims Letters have been a huge upgrade for our claims organization. Not only has Claims Letters made our review process more efficient, but our letters are more accurate and consistent across the board. I can't tell you how much time we used to waste correcting simple formatting issues caused when Advocates used "copy/paste" to insert policy language! Now we have more time to focus on the actual content of the letter, which has helped us improve the overall quality of our letters."

Justin M. ★★★★★
VP of Claims, Bamboo Insurance

"I have used so many different template and claim letter management solutions in my experience and I am ridiculously impressed by what Mark and his team have built with Claims Letters. It is the most perfect fit in the market for this part of the claims process that I have seen."

Debasis M. ★★★★★
Director of Technology Development, Bridger Insurance

"Having the policy there and ready to utilize in the letters with a few clicks is the biggest advantage from the old school way of copying and pasting. As the formatting or bullet points would sometimes be incorrect before, so we would have to check and double check that it was correct. [Also] Not having to bounce letters back and forth via email and instead they are centrally located in my approval queue creates less chaos in my inbox."

Anna N. ★★★★★
Claims Manager, Eberl

"I did a letter this morning, and I was like, "Yep, this is why we're using it. It's easy, it looks good, and it makes your job easier. You're not delaying any process because you have to write a letter. It's like, okay, let me just get this done and get this moved on down the road, where I think in the past you're like, yeah, I need to do that letter. But it just kind of sits there for a little bit longer than it needs to because it's not easy to write."

Tarah T. ★★★★★
Adjuster, Harbor Insurance Company

"Every single person that I have done onboard training for has said "how come we've never had this before? Because it is so easy." [...] Every single adjuster that has used this program has said that it is day and night easier than anything they have ever done before, and I 100% agree with that."

Stephanie G. ★★★★★
Claims Supervisor, Bamboo Insurance

"Advantages I have seen: Consistency with letters that are going out because we set the format/template - letters are more professional and accurate. Ease of Use. Policy documents - because these are uploaded all you have to do is choose whose part of the policy to cite - Amazing! Time Saving. Because the policy is uploaded, what would have taken 30 mins or more to type a letter now takes 10 mins."

Michele F. ★★★★★
Claims Manager, Bamboo Insurance

we provide you

Out of the Box

Features

  • MS Word & Web App
  • Template Manager
  • Data Automation
  • Dyanamic Policy Language
  • Generative AI
  • Multi-State Disclaimers
  • Spellcheck Pro
  • Approval Hierarchies

Capabilities

  • No Code Solution
  • Semi and Fully Automatic
  • Product Identification
  • Omni-Channel Distribution
  • Administration Portal
  • User Roles & Permissions
  • Instant Scaling
  • Custom Reporting

Benefits

  • Ease of Use
  • Claims Team Autonomy
  • Standardized Letters
  • 60-95% Efficiency Gain
  • 3x Letter Writing Volume
  • Compliance Boost
  • Enhanced Customer Care
  • Streamlined Onboarding

Get Started

Book a Free Consultation and See Whether Your Claims System Is Compatible With Claims Letters