"Claims Letters have been a huge upgrade for our claims organization. Not only has Claims Letters made our review process more efficient, but our letters are more accurate and consistent across the board. I can't tell you how much time we used to waste correcting simple formatting issues caused when Advocates used "copy/paste" to insert policy language! Now we have more time to focus on the actual content of the letter, which has helped us improve the overall quality of our letters."

Justin Massey ★★★★★
VP of Claims, Bamboo Insurance

"Having the policy there and ready to utilize in the letters with a few clicks is the biggest advantage from the old school way of copying and pasting. As the formatting or bullet points would sometimes be incorrect before, so we would have to check and double check that it was correct. [Also] Not having to bounce letters back and forth via email and instead they are centrally located in my approval queue creates less chaos in my inbox."

Anna Nguyen ★★★★★
Claims Manager, Eberl

"Every single person that I have done onboard training for has said "how come we've never had this before? Because it is so easy." [...] Every single adjuster that has used this program has said that it is day and night easier than anything they have ever done before, and I 100% agree with that."

Stephanie Gibson ★★★★★
Claims Supervisor, Bamboo Insurance

"Advantages I have seen: Consistency with letters that are going out because we set the format/template - letters are more professional and accurate. Ease of Use. Policy documents - because these are uploaded all you have to do is choose whose part of the policy to cite - Amazing! Time Saving. Because the policy is uploaded, what would have taken 30 mins or more to type a letter now takes 10 mins."

Michele Federighi ★★★★★
Claims Manager, Bamboo Insurance